Vol. 2, No. 2  Policy Process Performance Enablers

The Interview : Jeff Hollender
An Interview with Jeff Hollender, CEO of Seventh Generation. This is an important discussion about corporate responsibility—financial, environmental, and puts forward a new definition of supply chain.
Read The Interview


Higher Supply Chain Security with Lower Cost: Lessons from Total Quality Management
This paper, authored by Hau Lee and Seungjin Whang, addresses the relationship of Total Quality Management principles and the positive impact these principles have, not only of supply chain costs, but improved security.

Read the article


In our technologically focused universe, we sometimes miss the organizational view of things. We miss that a solid analysis needs to reside behind our processes and actions. A real sense of corporate identity, of human values, needs to be at the core of our corporations. Talk about a hot topic right now! Every magazine cover is talking about outsourcing, globalization etc. These issues are not just about margins.

These issues have a lot to do with organizations and how they think. How to be successful and grow; how to differentiate the service model; how to do it faster and leaner than others; and how to do it with consideration to the needs of the planet and with those we share this planet with.

If you are trying to grow a technology firm, in Enablers we begin a series of strategy article to discuss growth. Now is the time to make your move. Corporate spending is picking up and there are still some good buys if you are going to make an acquisition, for example. You won’t be a successful acquirer—ask AOL—unless you consider the real goal is to manage the new organization, creating new market opportunities with the new assets, rather than just snagging the acquisition.

In Process we look at SmallSmartFast Organizations—organizations who perform with speed, leveraging the latest business practices to increase margins as well as take care of customers. With so much debate in the public now (Parallax View readers have been hearing about outsourcing to Asia for a long time from us), there are some strategies that you might not like, but there are always trade-offs.

But one trade off we don’t consider enough is how globalization impacts the supply markets, populations and environments as well as the market economies they serve. In The Interview, we talk to Jeff Hollender, author of What Matters Most and CEO of Seventh Generation, about an expanded view of corporate responsibility, and the supply chain. This conversation explores both a more encompassing view than just standard costs and profit margins. Though we do provide the data in Policy, we are looking at the economics of supply markets from Canada, Europe and Asia.

With the media awash in discussion and debate about us—the supply chain policy makers and managers—we find ourselves in an extremely complex debate. The trade-offs are complex, and to minimize the challenges, as our politicians are doing to win votes, will not help. We can make a difference—no matter what party you are involved with. A dialogue needs to take place that educates and clarifies the decisions that need to be made. The outcomes need to see world trade as a vehicle to raise the boats of everyone—we can’t go back to pre-Wilson America!

So in the words of Sting, our politicians—both Democrats and Republicans are doing the do do da thing...

Poets, Priest and Politicians
Words are to gain their position,
Words to gain your submission...
Their eloquence escapes you,
Their logic ties you up in knots,
The do do do the da da da...
is all I want to say to you.

Forgive me Sting for not getting all the words, but typical Rock and Roll is like politics. Sometimes, you hear it, but you're not quite sure what it all meant!

See you next month!



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