Best practices, technology, and new takes on critical business topics from ChainLink Research If you are having trouble viewing this, click here to view in your browser Wednesday, September 15, 2021 --Published once each month.   Transparent Cost-to-Serve Customer Relationships (TCR)—Part Three: Measuring Results Expected Improvement and Steps to Get Started with TCR By Bill McBeath Wednesday, September 15, 2021 We examine both optimization metrics and top-level metrics for measuring improvements from a TCR initiative, where salespeople have full visibility into the supply chain implications of the deals they make with customers and how to improve profitability using that knowledge. [ Read: Transparent Cost-to-Serve Customer Relationships (TCR)—Part Three ] AI/Machine Learning for Supply Chain: Into the Future—Part One AI/ML for the New Normal By Ann Grackin Wednesday, September 15, 2021 A discussion of how AI/ML can help companies become more resilient and deal with change and uncertainty. [ Read: AI for Supply Chain: Into the Future—Part One ] Analytics Advantage—Part 2A Improving Private Fleet Performance By Bill McBeath Wednesday, September 15, 2021 How shippers and carriers can leverage analytics to improve the performance of their private fleets using near-real-time shipment location data, combined with customer orders, routing plans, electronic proof-of-delivery data, service/work order schedules, vehicle inspection/maintenance data, and other sources of data. [ Read: Analytics Advantage—Part 2A ] Agile Demand Supply Alignment—Part 3A: Solution Assessments Alloy: Plant-to-Store Inventory/Demand Visibility and Corrective Actions By Bill McBeath Wednesday, September 15, 2021 The first installment of our ADSA solution assessments focuses on Alloy, a solution for CPG companies to improve their downstream visibility and build a supply chain driven by end-consumer demand. [ Read: Agile Demand Supply Alignment—Part 3A ]   For additional information or questions please contact ChainLink Research • 617-762-4040 www.ChainLinkResearch.com • © 2021 ChainLink Research, Inc.