Best practices, technology, and new takes on critical business topics from ChainLink Research
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Thursday, July 28, 2022 --Published once each month. |
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Customers’ expectations for delivery excellence continue to climb for faster, error-free delivery, more granular visibility, more convenience, and increased flexibility.
Here we discuss specific strategies and capabilities that leading companies are using to try and perfect the customer's delivery experience, such as via hyperlocal delivery, dynamic dispatch and routing, adaptable workflows, dwell time reduction, real-time visibility, expanding the range of delivery windows, locations, and options, sustainable delivery, last minute rescheduling, and more.
[ Read: Last Mile Delivery Excellence—Part One ]
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